Terms of Service

1. Acceptance of Terms

By accessing or using the website located at www.qamarholdings.mom (the Website) and engaging the professional services of NO ECHO CARIBBEAN LLC, operating under the brand Qamar Holdings (hereinafter referred to as the Company, we, us, or our), you (the Client, you, or your) acknowledge that you have read, understood, and agree to be bound by these Terms of Service (these Terms) and all applicable laws and regulations.

If you do not agree to any part of these Terms, you must refrain from using our Website and discontinue engagement with our services immediately. Your continued use of the Website or our services following any modifications to these Terms constitutes acceptance of those changes.

2. Description of Services

The Company provides professional technology services that include but are not limited to the following practice areas.

• Computer Systems Design and Integration: Architecture, implementation, and optimization of custom computing environments, including hardware selection, network design, and system integration.
• Information Technology Consulting: Strategic advisory services for technology planning, digital transformation, infrastructure assessment, and IT governance.
• Software Engineering: Custom software application development, web development, mobile applications, database design, and legacy system modernization.
• Cloud Infrastructure and DevOps: Cloud migration, architecture design, managed cloud services, continuous integration and deployment pipelines, and infrastructure automation across major cloud platforms including AWS, Azure, and Google Cloud.
• Cybersecurity Solutions: Security assessments, penetration testing, vulnerability management, compliance auditing, security architecture design, and incident response services.
• Technical Support and Maintenance: Managed IT services, help desk support, system monitoring, maintenance programs, and emergency response services.

The specific scope, deliverables, timelines, and fees for any engagement shall be defined in a separate Statement of Work or Service Agreement executed by both parties.

3. Client Engagement

Engagement of our services requires a formal agreement between the Company and the Client. The following conditions apply to all engagements.

• The Client agrees to provide accurate, complete, and timely information necessary for the Company to perform its services.
• The Client designates a primary point of contact who shall have authority to make decisions and provide approvals on behalf of the Client organization.
• The Company shall assign qualified personnel to each engagement and reserves the right to substitute personnel with equally qualified individuals as necessary.
• Both parties shall cooperate in good faith to facilitate the timely completion of deliverables and milestones.
• Delays caused by the Client, including but not limited to delayed information, access, or approvals, may result in adjusted timelines and additional fees.

4. Intellectual Property

4.1 Client Materials

The Client retains all intellectual property rights in materials, data, and content provided by the Client to the Company for the purpose of performing services. The Client grants the Company a limited, non-exclusive license to use such materials solely for the performance of the engagement.

4.2 Deliverables

Upon full payment of all fees and charges as set forth in the applicable Statement of Work, ownership of custom deliverables created specifically for the Client shall transfer to the Client, except for the Company underlying tools, frameworks, libraries, methodologies, and pre-existing intellectual property which shall remain the exclusive property of the Company. The Company retains a non-exclusive, perpetual license to use general knowledge, skills, experience, and ideas retained in the unaided memory of its personnel.

4.3 Third-Party Materials

Certain deliverables may incorporate third-party software, open-source components, or licensed materials. Such components remain subject to their respective license terms, and the Client agrees to comply with all applicable third-party license obligations.

5. Confidentiality

Both parties acknowledge that in the course of their relationship, each may disclose or have access to confidential and proprietary information of the other party. Each party agrees to maintain the confidentiality of such information and to not disclose it to any third party without prior written consent, except as required by law.

Confidential information includes but is not limited to business plans, technical data, product plans, software code, financial information, customer lists, marketing strategies, and any information designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure.

These confidentiality obligations shall survive the termination of any engagement for a period of five years.

6. Payment Terms

6.1 Fees

The Client shall pay all fees as specified in the applicable Statement of Work or Service Agreement. Unless otherwise stated, all fees are quoted in United States dollars and are exclusive of applicable taxes.

6.2 Invoices and Payments

The Company shall issue invoices according to the schedule outlined in the engagement agreement. Unless otherwise specified, invoices are due and payable within thirty days of the invoice date.

6.3 Late Payments

Payments not received by the due date may accrue interest at the rate of one and one-half percent per month or the maximum rate permitted by applicable law, whichever is less. The Company reserves the right to suspend services upon fifteen days written notice of non-payment.

6.4 Expenses

The Client shall reimburse the Company for all reasonable and pre-approved out-of-pocket expenses incurred in the performance of services, including travel, lodging, materials, and third-party service costs.

7. Disclaimers

THE COMPANY PROVIDES ITS SERVICES AND THE WEBSITE ON AN AS IS AND AS AVAILABLE BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

The Company does not warrant that its services will be uninterrupted, error-free, or free of harmful components, or that defects will be corrected. The Company does not guarantee specific results or outcomes from its services. The Client acknowledges that technology services inherently involve risks and that no warranty can eliminate these risks entirely.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES.

The Company total aggregate liability arising out of or related to these Terms shall not exceed the total fees paid by the Client to the Company during the twelve-month period immediately preceding the event giving rise to the claim. These limitations apply regardless of the legal theory upon which the claim is based.

9. Indemnification

The Client agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or related to the Client breach of these Terms, the Client violation of any applicable law, or the Client infringement of any third-party rights.

10. Termination

Either party may terminate an engagement upon thirty days written notice to the other party. The Company may terminate immediately if the Client materially breaches these Terms or fails to make payments when due.

Upon termination, all fees for services performed and expenses incurred through the termination date shall become immediately due and payable. The Company shall deliver to the Client all completed work product for which payment has been received. Sections regarding intellectual property, confidentiality, disclaimers, limitation of liability, and governing law shall survive termination.

11. Dispute Resolution

Both parties agree to first attempt to resolve any dispute arising from or relating to these Terms through good faith negotiation for a period of thirty days. If negotiation fails, the parties agree to submit the dispute to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Broward County, Florida, and the arbitrator decision shall be final and binding upon both parties.

12. Governing Law

These Terms and any disputes arising from or relating to these Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. The Parties irrevocably submit to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida for any matter not subject to arbitration.

13. Modifications to Terms

The Company reserves the right to modify these Terms at any time by posting the revised version on our Website with an updated effective date. Material changes will be communicated through reasonable means. Continued use of the Website or our services after modifications become effective constitutes acceptance of the revised Terms. Clients with active engagements shall receive written notice of material changes prior to their effective date.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect and shall be construed to give maximum effect to the original intent of the parties.

15. Entire Agreement

These Terms, together with any Statements of Work, Service Agreements, and the Privacy Policy, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

16. Contact Information

For questions or concerns regarding these Terms of Service, please contact us using the following details.